Free standard shipping and returns on all orders over £25.

Free standard shipping on orders over £25.

Standard U.K. Delivery

Delivery takes 3-5 working days.

Delivery by Royal Mail Tracked 48.

You will be updated with a tracking number by email and text (if a valid UK mobile number is provided).

Please enter your address on the cart or checkout pages for the latest delivery rates.

Express U.K. Delivery

Delivery takes 1-2 working days.

Delivery by Royal Mail Tracked 24.

You will be updated with a tracking number by email and text (if a valid UK mobile number is provided).

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Last Updated: January 2024 

This Cookie Policy explains how English Tea Shop (UK) Ltd ("we", "us", "our") uses cookies and similar technologies to recognise you when you visit our website at It informs you about what cookies are, why we use them, and your rights concerning their use. 

  1. Understanding Cookies

Cookies are small data files placed on your device or computer when you visit a website. They are widely used to 'remember' you and your preferences, either for a single visit or for multiple repeat visits. They ensure a consistent and efficient experience for visitors and perform essential functions such as allowing users to register and remain logged in. 

Types of Cookies We Use: 

  • Session Cookies: These are temporary and expire once you close your browser. 
  • Persistent Cookies: These remain on your device for a set period or until you delete them. They are activated each time you visit the website that created that particular cookie. 
  • First-party Cookies: Set by the site you are visiting. 
  • Third-party Cookies: Set by a third party site separate from the site you are visiting. 


  1. Use of Cookies
  • Ensure the website functions correctly. 
  • Remember your settings during and between visits. 
  • Improve the speed and security of the site. 
  • Allow you to share pages with social networks like Facebook, Instagram, etc. 
  • Continuously improve our website for you. 


We do not use cookies to: 

  • Collect any personally identifiable information (without your express permission). 
  • Collect any sensitive information (without your express permission). 
  • Pass data to advertising networks. 
  • Pass personally identifiable data to third parties. 


  1. Granting Us Permission to Use Cookies

If your browser is adjusted to accept cookies, we take this, and your continued use of our website, to mean that you consent to our use of cookies. Should you wish to remove or not use cookies from our site, you can learn how to do this below. However, doing so will likely mean that our site will not work as you would expect. 


  1. More About Our Cookies

Website Function Cookies: We use cookies to make our website work, including remembering your search settings and preferences. 

Third-party Functions: Our site, like most websites, includes functionality provided by third parties. Disabling these cookies will likely break the functions offered by these third parties. 

S​​ocial Website Cookies: So you can easily "Like" or share our content on social media, we have included sharing buttons on our site. 

Visitor Analytics Cookies: We use cookies to compile visitor analytics such as how many people have visited our website, what type of technology they are using, and how long they spend on the site. 


  1. Managing Cookies

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work. 


  1. Contact Information

For any questions or concerns regarding our cookie policy, please contact us at: 


Mailing Address: English Tea Shop (UK) Ltd, 1 Devonshire Street, London, W1W 5DR 

Your privacy is of utmost importance to us at English Tea Shop. We strive to ensure a secure and enjoyable shopping experience at